SHIPPING POLICY
What You Need to Know
All domestic locations (USA) are sent USPS. International shipping will be done via UPS or FedEx (or similar service) in most cost effective manner. Tracking will be included in all mailings.
Free shipping on orders over $75 (USA only).
Mailings are done weekdays, Monday-Friday.
*‘Weekdays’ does not include weekends or US National Holidays.
RETURNS
How It Works
With our simple returns process, you can shop online worry-free.
*If a painting is damaged upon receipt, you can send most items back within 14 days of delivery.
· Start the return process within 5 days of receiving your item by sending us an email.
· We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories.
· No refunds are authorized in cases of buyer’s remorse, an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.
· We will refund the cost of the merchandise and shipping charges if the return is a result of our error or defective product.
· Ship the product as soon as possible in order for refund to be processed in a timely manner.
PRIVACY POLICY
Trust Us with Your Information
At OCD Photography & Fine Art we are committed to providing our website visitors, subscribers and/or customers with exceptional service. As providing this service involves the collection, use, and disclosure of some personal information about our subscribers protecting their personal information is one of our highest priorities.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ocdphotos.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
We use PayPal as an alternative way of processing payments in our online store. You can read more about how PayPal uses your Personal Information at https://www.paypal.com/webapps/mpp/ua/privacy-full
We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
EMAIL MARKETING
With your permission, you may opt-in to our email newsletter and we will send you emails about our company, products, promotions, and other updates. You can opt-out at any time. An unsubscribe link is provided in every email newsletter you receive from us. We will never share your email address.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 16.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at ocdfineart@gmail.com.